Insights into the Hospitality Industry in Sabah: Issues and Challenges
Price RM45.00
Product SKU 978-967-2738-19-9
Size (L x W x H) 27 cm x 19 cm x 3 cm
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Author: Juliana Langgat
Year published: 2021
ISBN: 978-967-2738-19-9

This book provides an overview of the hospitality industry in Sabah. The first three chapters discuss the accommodation industry in Sabah. In the second chapter, Yuzainy Janin highlights the roles, jurisdiction, and dilemma of the organisational actors in the budget hotel segment in Sabah. The following chapter, written by Izyanti Awang Razli and her co-authors, elaborates on the peer-to-peer accommodation in Sabah and what motivates people to become a host. Chapter 4 by Arif @ Kamisan Pusiran discusses the development of budget accommodation in Sabah.

The food and beverage industry is highlighted in Chapters 5, 6 and 7 of this book. Mazalan Mifli sets the tone in his examination of the foodservice industry in Malaysia in Chapter 5, followed by a discussion of the green kopitiam concept and customer perception by Juliana Langgat and her co-authors in Chapter 6. The following Chapter 7 by Marry Tracy Pawan focuses on street food consumption in Kota Kinabalu. In Chapter 8, the determinants of guest experiences in island resorts are discussed by Andi Tamsang Andi Kele and her co-authors.