The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. UMS Press will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
Kedai Buku Penerbit UMS
Bangunan Anjung Siswa
Universiti Malaysia Sabah
Jalan UMS, 88400
Kota Kinabalu, Sabah
Please contact us at penerbit@ums.edu.my or +6088204503 if you have any questions or doubts.